Timeline of a year defined by COVID-19.

The Judy Reitz Capacity Command Center, which celebrated its fifth anniversary in January, was created to manage the flow of patients – in periods of crisis as well as normal times.

Changes are designed to reduce time spent on electronic records and paperwork and focus more attention on health care outcomes.

Begun in the early days of the COVID-19 pandemic, a weekly teleconference of Baltimore nonprofit leaders helps organizations share information and resources.

Sibley Memorial Hospital is now accredited by the Metabolic and Bariatric Surgery Accreditation and Quality Improvement Program.